Cancellation Policy

Firearm Mentorship Network ("FMN") — https://firearmmentorshipnetwork.com

1. Overview

This Cancellation Policy applies to Sessions (private sessions and group classes) booked through the Firearm Mentorship Network platform (the "Platform"). It is part of the Booking Agreement.

Important — FMN does not handle money. FMN does not process payments, hold deposits, or issue refunds. All payments are made directly to the independent Instructor or Mentor ("Provider"). Refunds, credits, and payment disputes are handled directly between the Participant (or Guardian) and the Provider, subject to this Policy, the Provider's disclosed terms, and the outside payment provider's terms.

2. Provider Cancellation Terms

Each Provider must choose and display a cancellation term on each listing before booking. Providers may choose one of FMN's standard options or a custom policy that is at least as favorable to Participants as the "Strict" option below and is clearly disclosed.

If a Provider does not select an option, the Standard option applies.

3. How to Cancel

• Participants/Guardians: Cancel through the Platform's booking page. The time of cancellation is the time recorded by the Platform. Messaging the Provider alone is not a cancellation.
• Providers: Cancel through the Platform and include a reason. Participants are notified automatically.
• Waitlists: Cancelling a confirmed spot automatically releases it to the waitlist. Leaving a waitlist is always free.

4. Cancellations by the Provider

If a Provider cancels a confirmed Session for any reason, the Provider must refund 100% of any amount paid for that Session (or, if the Participant prefers, offer a credit or reschedule). Providers who cancel within 48 hours of start, or repeatedly, may be subject to account action.

5. Weather, Range Closures, and Safety Cancellations

If a Session is cancelled or cut short because of severe weather, lightning, range closure, a safety concern, or an emergency outside either party's control, the Provider must offer, at the Participant's choice, a full refund for any portion not delivered or a reschedule. Providers may not hold Participants financially responsible for range closures.

6. Removal for Cause

If a Provider removes a Participant for unsafe conduct, impairment, refusal to follow instructions, or violation of the Platform Policies, or if the Participant fails to meet clearly disclosed prerequisites, the Provider may withhold refund to the extent stated in its disclosed policy. Providers must document the reason on the Platform.

7. Minors

A Guardian may cancel a Minor's booking under the same terms. If a Minor cannot participate because the Guardian (or approved responsible adult) is not present as required, the Session is treated as a late cancellation by the Participant.

8. Material Changes

If the Provider materially changes the date, time, location, instructor, content, or price of a confirmed Session, the Participant may cancel and is owed a full refund.

9. No-Shows and Platform Standing

Late cancellations and no-shows are recorded on the Platform. Participants with 3 or more no-shows in 90 days, and Providers with repeated cancellations, may have booking privileges limited or suspended.

10. Disputes

If you believe a refund is owed under this Policy, first contact the Provider through the Platform. If unresolved, you may notify support@firearmmentorshipnetwork.com. FMN may review compliance with this Policy and take account action, but FMN is not responsible for paying any refund and cannot reverse payments made outside the Platform. You may also have rights through your payment provider or card issuer.